Terms & Conditions


RoyalThaiArt
provides a service for selling and purchasing original artworks and handmade paintings and commercially exploiting digital images of works of art (the “Services“) through our website, accessible at www.royalthaiart.com (the “Site“). Please read carefully the following terms and conditions (“Terms“) and our Privacy Policy, which may be found at https://royalthaiart.com/terms-conditions/ and which is incorporated by reference into these Terms. These Terms and policies govern your access to and use of the Site and Services and constitute a binding legal agreement between you and RoyalThaiart.

YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SERVICES OR PURCHASING A PAINTING ON OR THROUGH THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS AND THE PRIVACY POLICY, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.

1. Account Registration

In order to make a purchase through the Site (other than users who utilize the guest checkout option), you must first create an account (“Account“) by completing our registration process. During the registration process, you will be required to provide certain information and you will establish a username and a password. Upon completion of our registration process, you will become a “Member.” You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. RoyalThaiArt reserves the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete. You are responsible for safeguarding your password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify RoyalThaiArt of any unauthorized use of your Account.

2. Eligibility

The Site and Services are intended solely for persons who are 18 or older. Any access to or use of the Site or Services by anyone under 18 is expressly prohibited. By accessing or using the Site or Services you represent and warrant that you are 18 or older.

3.  Our Contract With You

3.1 These terms and conditions apply:
3. 1.1 so far as the context allows, to you as a visitor to Our Website; and
3.1.2 in any event to you as a buyer or prospective buyer of our Artworks and Paintings.
3.2 Artworks and Paintings advertised may not be available.
3.3 We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase and tell you when we shall despatch your order. That is when our contract is made. It is possible that the price may have increased from that posted on our website.
3.4 We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Artworks and Paintings.
3.5 All descriptions, weights, and sizes of Artworks and Paintings are those of the artists and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement.
3.6 If the Artworks and Paintings you order are not available, we will offer you alternatives before we despatch your order. If this happens you may:
3.6.1 accept the alternatives we offer;
3.6.2 leave the order valid, but tell us to omit the out-of-stock item.
3.7 Your contract is with us, not our artists. You may not under any circumstances correspond with or communicate with our artists regarding sales of Artworks and Paintings, returns, commissions, or refunds.

4. Purchases of Original Artworks and Paintings

As a Member, you may purchase Original Artworks and Paintings that are listed on the Services. When you purchase such Original Original Artworks and Paintings through the Services, Prices of Original Artworks and Paintings will be as specified on the applicable listing. You acknowledge that prices do not include shipping and handling charges (unless specifically indicated on the Site) or applicable Taxes (defined below) including VAT, if any, for which you are responsible and which will be separately identified on your receipt. RoyalThaiArt and/or the third-party service providers will collect your billing and shipping information and process your payment. Certain Original Artworks and Paintings (including, but not limited to, oversized works and sculptures) may require additional shipping and handling charges and special arrangements. When you purchase Original Artworks and Paintings via Online Sales (other than via the Services) such purchases will be subject to the terms and conditions of the applicable Online Sales channels which will be presented to you at the time of purchase.

5. Payments

If you wish to purchase Original Artworks and Paintings via the Services, you may be asked by us to supply certain information relevant to your purchase, including, without limitation, credit card number, expiration date, billing address, VAT ID, and shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT MEANS USED BY YOU OR THROUGH YOUR ACCOUNT FOR ANY SUCH PURCHASE. You acknowledge that any such information will be treated by us in accordance with our Privacy Policy. You grant us the right to provide such information to third parties in order to facilitate the completion of transactions initiated by you or on your behalf through the Services. Verification of information may be required prior to acceptance of any order through the Services.

6. Order Confirmation

5.1 You must pay us the full price of your order before we will send any part of it.

5.2 Banking charges by the receiving bank on payments to us will be borne by us.

5.3 Any details given by us in relation to exchange rates are approximate only and may vary from time to time.

5.4 You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.

7. Painting Arrival

All of our paintings are stretch canvas, which refers to as a standard canvas painting. It denotes canvas wrapped around a wooden frame also known as Stretcher-bars. These works will arrive flat and are ready to hang. These works may have hooks ready to hang.

8. Delivery

8.1 Deliveries will be made by the post service to the address stipulated in your order. You must ensure that someone is present to accept delivery.

8.2 If we are not able to deliver your Artworks and Paintings within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.

8.3 We may deliver the goods in installments if the Artworks and Paintings are not available at the same time for delivery.

9. Order Cancellations

RoyalThaiArt reserves the right to cancel any order for an Original Artworks and Paintings placed via the Site and Services if RoyalThaiArt determines, in its sole discretion, that the item is mispriced, discontinued, or otherwise unavailable at the price listed via the Site and Services. If RoyalThaiArt cancels an order placed via the Site and Services, RoyalThaiArt will send you an email confirmation of such cancellation and you will not be charged for your order.

10. Refunds and Return Policy

All sales of products, artworks, and paintings are final, and Royal Thai Art DOES NOT accept the return of any final sale items. Royal Thai Art does not provide credit and refunds.

11. Damaged Package

If your package was damaged in shipping, we require you to contact the shipping courier within 24 hours and make a report quickly. Send photos of the damaged package and a copy of the damaged good report to info@royalthaiart.com, and we will reship a new product, artwork, and/or painting to you.

11. Information you give us

11.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.

11.2 We will use our reasonable endeavors to respond to any point of dissatisfaction by you, provided you contact us within three months of purchase.

12. Color

You understand and agree that RoyalThaiArt uses commercially reasonable efforts to display the colors of Original Artworks and Paintings accurately via the Services. However, because individual computer monitors may display colors differently, RoyalThaiArt is not responsible for the color accuracy of any Original Artworks and Paintings displayed on the Services and disclaims all liability in this regard.

13. RoyalThaiArt’s Intellectual Property

The Services and RoyalThaiArt Content are protected by copyright, trademark, and other laws of Thailand and foreign countries. RoyalThaiArt exclusively owns all right, title, and interest in and to the Services and RoyalThaiArt Content, including all associated intellectual property rights. You will not remove, alter or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services or RoyalThaiArt Content.

14. Modifications to these Terms

RoyalThaiArt reserves the right, at its sole discretion, to modify, discontinue or terminate the Services or to modify these Terms, at any time and without prior notice. We will update the “Last Updated Date”. By continuing to access or use the Services after we have posted a modification on the Services, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services. We encourage you to check back regularly to review these Terms.

Contacting Royal Thai Art

If you have any questions about these Terms, please contact Royal Thai Art at info@royalthaiart.com

Khlongtien 11, 49 Ban Tawan,
Cha-am, Phetchaburi, Thailand 76120

© ROYAL THAI ART. All rights reserved.